As long as your return was postmarked by April 17th, you've filed on time. We recommend using certified mail or other ways to track your return when you mail it.
For mailed returns, it can take 5-6 weeks from the postmark date to receive a refund so it will likely take the same amount of time to cash your payment.
You can try calling the IRS again but wait times are high right now:
https://www.irs.gov/faqs/irs-procedures/general-procedural-questions/general-procedural-questions-2