Ameriprise 1099 Download Not Working

[PiperArrowIV]

2024 Ameriprise 1099 into TT not working. 

1. Carefully entered the Package ID and Document ID
2. Hit enter multiple times, a solution noted in a 2021 post
3. Tried reversing the PID and DID, a solution noted in a 2020 post
4. Entered Caps as Caps with no spaces in PID or DID
5. Receive message: "The import was unsuccessful.  There isn't any tax-related information to import."

In prior years, Ameriprise has imported without any problems.  Had a number of transactions, and really don't want to manually type everything.  Would appreciate any suggestions!

[CatinaT1]

If you are using TurboTax Online, try importing using a different browser.

See the following TurboTax Help articles for potential fixes:

• What if I can't import my 1099?
• How can I fix my 1099 import issue?
• How do I import my 1099s?
• How do I enter a large number of stock transactions in TurboTax?

[Rafa1926]

None of this is working.  What solutions do you have to connect to amerprise.  Very frustrating going to look at other options if this problem can not be fixed.

[MarilynG1]

Try clicking the icon in front of the URL when a browser window opens for you to Sign In to your broker account.  Change settings to Allow for LAN.

@Rafa1926