Activation with license code

[kbesaw]

I have downloaded 2025 Desktop version.  I am using Windows 11.  I enter my license code and press the Activation button, but nothing happens.

[MonikaK1]

Try following the steps at this TurboTax webpage to activate your product based on your specific Desktop version and operating system.

If you are still hung up at the Activation step:

• Try restarting your device.
• Try clearing your cache and cookies.  

If after trying all of the options mentioned you still have the same problem:

See this help article and this one for instructions on how to contact TurboTax customer support depending on which product you are using.