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Sun42
New Member

A rooster

We were incorrectly charged for Deluxe when we were trying to file basic deductions with standard

The first call was to a person that could barely understand English, and had a rooster crowing in the background; not kidding

He hung up on us

The second call was to another person who could barely understand English, and did not understand the phrase: standard deductions and charges for a service we did not want

It took three attempts for them to find the correct words to tell us to call back in an hour

They did not understand a simple request in English and wanted to pass us off then they hung up.

 

I have to thank Turbo Tax for pointing me to the door.

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1 Reply
ee-ea
Level 15

A rooster

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