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ITTHelp
New Member

202 Online Purchase

For 2022 I purchased online version at the same time I paid for file extension. I have the order number, but it is not recognized. I need help converting to download version. How can I get what I paid for?

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1 Reply
JulieS
Expert Alumni

202 Online Purchase

You can contact Support to verify your purchase. Follow this link for contact info. 

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