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annette32056
New Member

15 min and still processsing yet wanted to sign out due to inactivity-what is up?

Clicked continue after entering my name and date then indicated or asked to sign out or stay due to inactivity.  The pointer indicates by spinning that is processing.

1 Reply
CarolynLO
New Member

15 min and still processsing yet wanted to sign out due to inactivity-what is up?

I would try a different browser and see if you can get it to proceed. If this does not work you would need to clear your cache and cookies on your browser. If that doesn't rectify the issue, I would restart my PC and try again. A lot of information can bog down your system and cause it to spin and not proceed.  I hope this helps your situation. 

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