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I have same issue. Contacted my local advisor and they contacted LPL home office. LPL said it has been fixed on their end, it is a Turbotax issue. I have used this program for 15+ years with no issues. There is no way I want to go through all of my transactions to figure it out manually. The current statement is to check back on March 30. I will contact my advisor to see if he can get someone at LPL to talk to TurboTax.
Mike C
I got a call back from my LPL advisor who continue to check with tech support daily. They now pinning the problem on TurboTax, stating that TurboTax is in "maintenance mode." So, but it appears that TT and LPL are not committing to fixing this problem. I'll give it until 4/1. Then, I guess I will have to enter the 1099 info myself, something I am not looking forward to.
@EbonyA , please look into this and let us know what is up.
I'm stuck in the same place. First it said 3/28, now 3/30. Extremely Frustrating! :(
This should be available tomorrow 3/30. Please wait until the afternoon to try and file once more.
Thank you for letting us know. I look forward (sort of - 😁) to completing my taxes.
Thank you for the update @CarissaM. Hoping to get this all completed tomorrow.
I, too, have been having this issue. On first attempt, I was told to wait until the 23rd. Then, after that, the 28th. Now being told the 30th. I'm disgusted with the finger pointing. Somone must know what the issue really is. TT, just get it fixed! After 30 years of using TT, maybe it's time to move on.
Thanks for the update. I have been using Turbo Tax for the past 15+ years and have really enjoyed using it except for 2020 and 2021 versions. Please correct your software so I can complete this unpleasant process I have to do yearly. I really hate switching to another software, but I may be forced to do so if 2021 is as painful as completing 2020. Thanks.
Also, I spoke with my LPL adviser, and she stated the problem is on the TurboTax side. Each day since March 25, I have received a notification that the import will be available the next day and it never is.
Does anyone know if LPL import is working? If not, I’ll be picking up another tax software program on my way home from work.
Thanks from a very frustrated 20+ year TurboTax user.
It worked!
I'm happy. The download failed the first time, but then I tried again, and it worked. Now, I can move forward.
This is still NOT working!!! How did you get it to work??? Thanks!
a different error message now... maybe they are trying to fix.
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