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You can try to delete forms you do not need something in your file.
You'll need to delete this form --------------------. (Possibly Form 4797 or Schedule D)
If you experience the same process after you delete any forms, please update with more detail or use the information below.
If you would like to send us a “diagnostic” file that has your “numbers” but not your personal information it would help. If you would like to do this, here are the instructions:
TurboTax Online:
Go to the black panel on the left side of your program and select Tax Tools.
TurboTax CD/Download:
If you like, you can send a copy of your return that will be scrubbed to eliminate your personal data by using these steps:
We will then be able to see exactly what you are seeing and we can determine what exactly is going on in your return and provide you with a resolution.
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