Where is my payment

[Jdstanley24]

Why have I not received payment for either of my dependents?

[mfields2]

There can be several reasons why you have not received any payments for your dependents:

1) Your income is too high.  If you make more than $150,000 (married) or $75,000 (single), the advance child tax credit would not be made.  You would still qualify to take the credit on your tax return, but the advance child tax payments would not be available.

2) You haven't filed a 2020 return and you did not claim the dependents on your 2019 tax return.

3) The IRS does not have your direct deposit information.

You can update your direct deposit information or dependent information on the following update portal:  https://www.irs.gov/credits-deductions/child-tax-credit-update-portal .

[VincentL12345]

If you are expecting a stimulus check by direct deposit, check the IRS Get My Payment tool on the status of your check. You should also expect a confirmation letter from the IRS. You can also conduct a payment trace by calling the IRS Payment Trace tool at 800-919-9835 or fill out IRS Form 3133.