Efile keeps getting rejected; no error attached. Turbo tax points that "The IRS couldn't confirm my identity". It says that in most of the occasions it may be a problem with the AGI entered from 2021. I did not submit any taxes in 2021, I am a student and I was claimed as a dependent on my sister taxes. I (unsuccessfully) have tried entering all possible four combinations of: Did you Filed a return for 2021? and what was your AGI? Can someone help?
You'll need to sign in or create an account to connect with an expert.
Double check your Social Security number and Date of Birth in the personal info section, make sure your name is as it appears on your Social Security card. If you didn't file last year, enter a "0" for AGI. It also asks for ID information from a drivers license or ID card, make sure info is correct in the filing section.
You can also retrieve your transcripts from the IRS to make sure there was nothing reported for AGI for you by clicking here, and setting up a login.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
AlexSagrat
Level 2
agfmpenick
New Member
BrittHug
New Member
wvwong
New Member
TBUNT1
Returning Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.