Do you have a qualifying child entered as a dependent? When you go through the interview (or attempt to), do you get to select a child from the drop-down list? If you are not getting that far, you don't have a qualifying child entered. Make sure you have answered everything in the dependents section. For the purposes of the Child and Dependent Care Credit, a "Qualifying Person" is defined as one of the following:
- A child that was age 12 (or younger) for at least part of 2023 and who is also claimed as a dependent on your return. If the child turned 13 during the year, the child will qualify for the part of the year that they were under age 13.
- Exception: See the special rules for divorced or separated parents section of this article.
- Your spouse, if they're unable to care for themselves and lived in your home for more than six months during 2023.
- Anybody who lived in your home for more than six months during 2023 and was unable to care for themselves, if they:
- Are claimed as a dependent on your return, or
- Could have been claimed as your dependent but weren't because their gross income was $4,700 or more, they filed a joint return, or you (or your jointly-filing spouse) could be claimed as a dependent on somebody else's 2023 return.
TurboTax will figure out if the person(s) for whom you provided care meets these requirements. When you enter the credit, you apply expenses to the dependent and then enter the expenses again on the provider(s) screen. If you got this far and are still having problems, how many children are you including expenses for and do you have amounts in Box 10 of your w-2?
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