It depends.
If you are employee then your phone usage for work is not deductible.
Up to tax year 2017, job-related expenses were deductible as an itemized deduction subject to the 2% of AGI floor.
Under the Tax Cuts and Jobs Act, the itemized deductions for job-related expenses subject to the 2% of AGI floor are suspended for expenses incurred after December 31, 2017 through 2025.
If you are self-employed, then you can deduct your phone usage. You should deduct the business portion of your phone line only.
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