Deduction taken out twice
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Tristandauod
Level 1

Deduction taken out twice

I filed my taxes through turbotax, but I didn't see a way to pay what I owed. So, I paid my balance directly through the irs. Then, turbotax charged my bank account again, for the same amount I already paid. Should I dispute the extra, identical charge through turbotax or my bank? Thanks!

2 Replies
drbartoes
Level 1

Deduction taken out twice

My guess would be through the bank, since they issued the card and it is to them that you pay the bill.

 

I tried to pay fo the State tax software so I could file electronically, but always got stuck on the 'how to pay' page.  Ultimately I printed the state return and sent via the USPS and filed the Federal separately, via e-filing with no issue.  My guess is that TTax either has poorly designed software or doesn't want to make it easy to get an answer (I waited over 5 hours when I had a different question).  I would dispute it through the bank because they wiull also have the initial payment.

Tristandauod
Level 1

Deduction taken out twice

Thanks for the reply! I'll try the bank tomorrow morning.

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