California form 3084CR

[bdiet]

After entering all the info and doing a review I get a message that I need form 3084CR but its not available yet!

I am a single taxpayer with just one w-2 to enter,  No partners pass through income yet turbo tax is insisting on waiting for that form.  I have gone back through the return to be sure I didn't inadvertently enter incorrect information but I can't find any mistakes.  Any suggestions?

[AliciaP1]

It would be helpful to have a TurboTax ".tax2022" file that is experiencing this issue.

You can send us a “diagnostic” file that has your “numbers” but not your personal information.  If you would like to do this, here are the instructions for TurboTax Online: 

Go to the black panel on the left side of your program and select Tax Tools. 

1. Then select Tools below Tax Tools. 
2. A window will pop up which says Tools Center.  
3. On this screen, select Share my file with Agent. 
4. You will see a message explaining what the diagnostic copy is.  Click okay through this screen and then you will get a Token number. 
5. Reply to this thread with your Token number. This will allow us to open a copy of your return without seeing any personal information.  

We will then be able to see exactly what you are seeing and we can determine what exactly is going on in your return and provide you with a resolution.

[Bdiet0997]

The token number with the return is 1052018

Bernie D

[Bdiet0997]

Could you confirm receiving my message token #1051293?

[AliciaP1]

Yes, I have reviewed your file and to resolve this you will just need to delete the form and re-run the review.  

To do this in TurboTax Online you can follow these steps:

1. Within your return, click on Tax Tools on the black menu on the left side of the screen.
2. Click on Tools.
3. Click on Delete a Form. 
4. Scroll down to the form and click Delete.
5. Confirm you have chosen the correct form and click Delete Selected Form and Continue.
6. Then go back into your return by clicking on Review in the black menu on the left and proceed.

To do this in TurboTax Desktop you can follow these steps:

1. Within your return, click on the Forms icon in the upper right of the screen to switch to Forms mode.
2. Scroll down in the menu bar on the left and select your form.
3. Click the Delete Form button at the bottom left of the preview screen.
4. Confirm the deletion then click the Step-by-Step icon in the upper right of the screen.
5. Click the Review tab at the top and proceed through the process.

@Bdiet0997