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Try typing "N/A" for the apartment number and it should allow you to continue.
Go to left navigation pane>My Info
Scroll down to your address
Click into the Apartment field with "N/A"
Click Ctrl+A to highlight all characters in the Apartment field and press the Delete key multiple times.
You may have a phantom blank space in the field.
If you are still getting the error, I recommend entering "_", the underscore, in the field if you do not want "N/A."
If there are still issues, try opening your program in Chrome if you are not already in that browser or
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