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I wanted to know why my return got rejected

2 Replies
Level 15


The reject e-mail has the reason and reject code - what did it say?

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
Expert Alumni


Look at the reject message contained in the notification.  It should tell you the reason for the rejection.  If you no longer have the e-mail, you can always check the e-file status of your return by clicking here:  Check your e-file status


If you don't see a reason for the rejection, go ahead and transmit the return again.  If you get the same rejection a second time and you see no mistakes on your return, select the file by mail option to paper-file your return. Sometimes, returns keep getting rejected even though there's nothing wrong with them (data mismatches, dependents already claimed, and so forth).


In these cases, we recommend paper-filing by mail rather than wasting additional time trying to "fix" something that is beyond your control.

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