Here is something that may be causing the issue and it has helped others file successfully.
Look at your Form 1099-R entries. The state information shown in boxes 14 through 16 of Form 1099-R need to all have a value in them if there are any state taxes withheld.
If your Form 1099-R does not show a state ID number, enter the Federal ID number. If your Form 1099-R does not show a state distribution (box 16), enter the distribution amount shown in box 1. Do not enter zero for the distribution amount if state taxes were withheld.
If no state taxes were withheld, make sure all boxes 14 through 16 are empty. Do not enter a zero in the taxes withheld box.
Please let us know if this change allowed you to successfully file your return.
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