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Marynorway2
Returning Member

Illinois state return not able to download with Turbo Tax Deluxe. How do I download to enter information manually?

 
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1 Reply
LinaJ2020
Expert Alumni

Illinois state return not able to download with Turbo Tax Deluxe. How do I download to enter information manually?

I would suggest you clear cache and cookies on your web browser.  

 

If you are filing with TurboTax online, please follow these steps:

  • Check your internet connection.  Try to log out and sign back in the program. 
  • Clear your cache and sign back into the program.  To clear cache, click here: Cache
  • You may also try a different browser.

To download state, click here:

https://ttlc.intuit.com/community/installing/help/download-turbotax-state-windows/00/26016

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