I use turbotax premier 2023. I completed my taxes and went to efile both federal and NY state. When I tried to file both it kept taking me from the Transmit Returns screen to a check something and when I clicked it I was sent right back to the Transmit Returns screen and would only loop between these two screens. This is just a basic return with my W-2, a 1099-INT, a 1098 for my mortgage interest, and 2 children. I file head of household.
After messing with this for a while I ended up trying to efile my federal return alone which went through just fine. I waited for my federal return to be accepted and tried again the next day after reading that it cannot be done while the federal return is still pending. When I tried again I got through the entire process again and at the ID request part of the state return I submit the 3 characters of my document number and hit continue and instead of going like normal it takes me right to the "Print/Save for Your Records" part which doesn't normally happen until after returns are transmitted.
I've been struggling with this on and off since Thursday night between shifts at work. I looked around here and found a couple similar things to mine and attempted their fixes but none worked so I'm looking for help.
