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I keep getting a Customer Service Message that says the Maine e-file agency is undergoing system maintenance. Does anyone else have this issue?

I called and spoke with a TT rep and she can see the Maine return was accepted.  I have no ability to see the Acceptance from Maine, and now I need to file an amended return and cannot take action until the TT software is updated.
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4 Replies

I keep getting a Customer Service Message that says the Maine e-file agency is undergoing system maintenance. Does anyone else have this issue?

Did the rep tell you that you had to wait until there is an update for TurboTax??

I keep getting a Customer Service Message that says the Maine e-file agency is undergoing system maintenance. Does anyone else have this issue?

Thanks for asking.  The TT rep said that she would see information about an issue if it had been flagged by TT for a fix (presumably an update).  She said she did not see any information regarding this matter in the system.  

I keep getting a Customer Service Message that says the Maine e-file agency is undergoing system maintenance. Does anyone else have this issue?

@sandrajones1961 - the issue is with the State of Maine - not with Turbo Tax.  Other software vendors are reporting the same issues to their customers.  Here is one example: 

 

https://vitablog.taxslayerpro.com/message-from-maine-impacting-acknowledgements-2/

I keep getting a Customer Service Message that says the Maine e-file agency is undergoing system maintenance. Does anyone else have this issue?

Thank you for the guidance.  This is a super good Community.

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