Has Intuit TurboTax become a government agency???

Just trying to buy (pay actual money) mutliply state programs for Turbotax seems to be next to impossible!

I'm getting a blank screen when I follow the Intuit instructions. (Are their servers overwhelmed?)

I tried calling the provided phone number given when one has trouble online. They want all kinds of personal information like address, phone number, etc. I just want to give them money to buy their product!

Tried their stupid help system under "Trying to buy and download state program?". Their reply was "you can purchase your TurboTax CD/Download upgrades (such as Basic to Deluxe or Premier to Home and Business) or your state program via contacting our support team by phone instead of paying via credit card in TurboTax."

BUT they don't provide a phone number to call their support team!!!

The only other place I get so mad trying to give money away is at the DMV!

posted