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webxpress
Level 2

Can't download Virginia state Turbotax

Have finished 2023 Federal TurboTax return. Can't download Virginia State return. Error messages: "Problem on Our End [Intuit]" "Try again later" "The state product for TurboTax could not be downloaded. Please try again later"

 

That has been going on for days. Please confirm there is a problem with VA TurboTax download. I have rebooted my Mac and my router.

 

Thanks William LeVee. [email address removed]

posted
‎March 25, 2024 5:58 AM
last updated ‎March 25, 2024 5:58 AM
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JohnW152
Expert Alumni
Expert Alumni

Can't download Virginia state Turbotax

See if the guidance in the TurboTax Help article Troubleshooting TurboTax for Mac Desktop installation and updating issues helps with your issue.

 

Note that there's a contact link in the article, just in case.

‎March 25, 2024 10:12 AM
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