turbotax 2021 crashes downloading state mac

catmusic · ‎April 12, 2022

every time i try to download state turbotax freezes/crashes

i have to force quit each time.

any suggestions?

running monterey 12.2

thanks

CarissaM · ‎April 16, 2022

Please try to delete the software and redownload it to the Mac.

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catmusic · ‎April 16, 2022

tried that.

didn't work.

still crashes/freezes trying to download state.

CarissaM · ‎April 16, 2022

Please follow the instructions here to speak with us by phone, so we can troubleshoot this one on one.

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