State tax forms

[JudyMichele1]

I purchased Turbotax Deluxe with State.  I completed my federal and State (Missouri) returns and  filed them.   I also did my daughters returns but had to wait for her to be here to hers because I did not have her band and drivers license numbers.  Yesterday I went in Turbotax to print out her copies for our file and it said I needed to update.  I got several messages about it not being able to update and after attempts I was told I needed to uninstall and reinstall 2025 but it would not affect my file.  I did the uninstall and reinstall but it did total remove my daughters file as well as my own so I had to put all her info back in but when I got to the state it said It needed to load the state.  I said okay, it said it was done but when I tried to move on to my daughters state form it said the state needed to be installed again.  I said yes again, it said it was installed again but when I tried to go forward it repeated it need to install state.  I tried manually installing state from your site but the same thing happened.   

[LeticiaF1]

To fix this, try the following steps:

• Download the 2025 TTCleanStatesTool.zip file and save it to your computer.
• Double-click to open the zip folder.
• Extract the contents of the folder to your desktop and open the extracted folder.
• Right-click the downloaded file (TTCleanStates.exe) and select Run as Administrator.
• Select your version (Personal or Business).
• Select your state from the dropdown menu and choose Remove (if you're having problems with multiple states, choose Remove all States).
• Once the tool finishes removing the state return(s), close it and reopen TurboTax.
• Follow the prompts to update TurboTax at the prompt. It should start downloading your state.

State install/e-file update loop: State not installed after installation or TurboTax needs to update...