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saugiaqua
Returning Member

smartcheck

i finished federal income tax, when i am using SmartCheck to run my return, it let me fill-out missing information repeatly, that i already did, and do not let me get out from this field, is it something i need to do?

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1 Reply
Cynthiad66
Expert Alumni

smartcheck

Sounds like your computer may be experiencing a loop.  Let's clear your cookies, history and cache' then reboot.

 

Cookies are small files that temporarily store data on your computer. We use them to personalize your experience so you see information you already entered and not items that are irrelevant or repetitive.

On rare occasions, they may make your browser think you already did something that you still need to do. To fix that, you'll need to delete (clear) the cookies from your browser.

Each browser has a slightly different method for deleting cookies. Choose the browser you're using:

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