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taland5900
Returning Member

EIN error when setting up new payee

When setting up a new payee, I enter EIN number and confirm EIN number. When I continue, it prompts me to confirm EIN number. I have double checked numerous times and also copied and pasted. Sam error. I also tried to change a digit on a payee already set up both the original EIN and confirmed EIN and it errors

Invalid Entry:

Please confirm Employer Identification Number (EIN)

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3 Replies
taland5900
Returning Member

EIN error when setting up new payee

FYI, this was for 1099's Business edition

MichelleLO
Intuit Alumni

EIN error when setting up new payee

It may be that your software needs to be updated. Please see the help article How do I update my TurboTax CD/Download software program? for more information.

If updating the software does not resolve the issue, please comment back with any additional details you can provide so that we can further investigate this experience. 

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taland5900
Returning Member

EIN error when setting up new payee

I did the update and it fixed the problem.

Thank you so much for you help

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