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When you create your account or access Turbo, additional security features like multi-factor authentication and Touch ID for the smartphone app help protect the security of your account. Behind the scenes our security specialists work to protect your... read more
The security of your account is very important to us and we want to make sure you’re the only person who has access. To verify your identity, we send a code to your phone by using the billing information from your phone service provider. Your mobile ... read more
On laptops and desktop computers: Sign in to your TurboTax account, if you're not already signed in. From the left-hand menu, select Intuit Account. On the Welcome! screen, select Sign in & security. On the next screen, select Two-step verification a... read more
Two-step verification (a.k.a. two-factor authentication, multi-factor authentication, or MFA) is a financial industry standard in which a user is required to provide additional verification after signing in. Often a verification code is provided to t... read more
I received a very ambiguous email stating that my account was accessed not too long after I filed my taxes. At the time the email stated access was established (7: 37PM) I was not logged into my account. As instructed, I called the phone number where... read more
De vez en cuando, cuando inicies sesión, te pediremos que ingreses un código o que proporciones información personal para verificar tu identidad. Solo nos aseguramos de que realmente seas tú para que tu información de TurboTax permanezca segura. Prot... read more
Deberías recibir un código de verificación en cinco minutos, o menos. Para poder presentar tus impuestos, tendrás que verificar tu dirección de correo electrónico. No recibí ningún código Consulta la dirección de correo electrónico en la pantalla A c... read more
When you create your account or access Turbo, additional security features like multi-factor authentication and Touch ID for the smartphone app help protect the security of your account. Behind the scenes our security specialists work to protect your... read more
Your signature ID (also called a self-select PIN) is a random 5-digit number you entered last year, right before you transmitted your return. You can use it to verify your identity on this year's return. It's not the 5-digit e-filing PIN you may have... read more
The Account Activity page lists events related to your account. You’ll find details on when your account was accessed and what device was used, along with any emails from us with the reason we sent them. To review your Account Activity page, follow t... read more
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