I can,t see any options in a drop down menu on the browser site. Is this a problem on TurboTax end or do o need to do something to fix this?

[4theonetruejax-g]

The menu opens, but there is nothing there outside of “log out”.

[JohnW152]

Try clearing your browser's cache and deleting your cookies, then try logging in again.

See the TurboTax Help articles How to clear your cache and How do I delete cookies? for guidance.