turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

youknowwho
Returning Member

Turbotax Online: Horrible experience, no support

I do not recommend using Turbotax online for your taxes. The online login enforces recaptcha verification, even if you enable Two-factor authentication, as if a bot was going to get through that. When you call support for online questions they don't help. There is no "contact us" for online support. There is zero support for using Turbotax.

 

The web developers need to 1. Fix the website, hosted on AWS by reducing link-redirection errors. 2. Remove recaptcha checks. 3. Disable spamming advertisements in content windows. 4. Enable "multi-document" and bulk upload.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies