Stimulus payment was only received by one spouse when both are on Social Security - why ???

[nantona]

Stimulus payment was only received by one spouse when both are on Social Security - why ???

We both have our Social Security direct deposited and should be eligible for the full $2400.

Instead, only one of us received the direct deposit of $1200 by the end of April.

What could be the reason the other spouse keeps getting the following message: 

Payment Status Not Available

We are unable to provide the status of your payment right now because:

• We don't have enough information yet (we're working on this), or
• You're not eligible for a payment.

For more information about why you're receiving this message, see our Frequently Asked Questions.

You can check the application again to see whether there has been an update to your information. Get My Payment data is updated once per day, so there's no need to check back more often.