I understand your concern. But some of the news media appear to have had some fun with getting higher ratings to get people stirred up. In any business, there are sometimes some miscommunications and problems when trying to comply with complicated regulations. Here is Intuit's response: https://intuitblog.com/news-social/intuits-response-to-recent-media-coverage-about-our-payments-poli...
The company appears to agree with your concern for justice.