IRS Stimulus Saying Wrong Federal Return Number

[charlieblr]

Hello,

I had my federal and state return for 2019 accepted last week, I used Turbotax to complete them. I then went to the 'get my payment' section of the IRS website and entered in my personal info. They said that I qualify for a stimulus check, but they don't have the information to direct deposit it & asked if id fill in some more info. I entered my account and routing info (same as what I put on the TurboTax return). It then asked if I owed or received a return plus the amount, along with asking for my AGI. I entered the information directly from my TurboTax document and it told me that the information I entered isn't the same as what they have on my return. Does anyone know how I can fix this? Thank you. 

[GiseleD]

Are you 100% sure you entered the AGI correctly? If not, there are a few places you can get your 2018 AGI:

• If you filed your 2018 taxes with TurboTax, sign in and go down to Your tax returns & documents. Select View adjusted gross income (AGI).
• If you didn’t file your taxes with TurboTax in 2018, the best place to get last year's AGI is from the 1040 form you filed with the IRS. Look on page 2, line 7. If you filed a 1040NR, it'll be on line 35.
• If you're having trouble locating your 2018 return, the second-best place to get your AGI is from the IRS. You can order a free transcript of your return at the IRS Get Transcript site or you can purchase a full copy of your 2018 return. Both versions will include your AGI.

You won't find your AGI on your W-2 or 1099 form because those forms don't take into account over a dozen above-the-line deductions that go into calculating your AGI.