As part of the Tax Filing process, TurboTax sends the appropriate banking information to the
IRS to deliver stimulus payments directly to customer bank accounts. The IRS will issue
payments using the most recent information they have on file, likely from your 2019 tax
return - either by direct deposit or by check.
If the IRS does not have the most recent Direct Deposit information on file for you, they will mail a check
using the most recent address on your 2019 tax return (or 2018 if you did not file last year).
If you received your refund on a Turbo Card, this stimulus payment may also go to the same
If you did not receive a stimulus, you will need to contact the IRS for next steps. Please know
that the IRS will make updates to the Get My Payment portal to provide updated information for taxpayers, you will be able to see updates about your payment here: https://www.irs.gov/coronavirus/get-my-payment
For more information, please visit this IRS news release: https://www.irs.gov/newsroom/economic-impact-payments-on-their- way-visit-irsgov-instead-of-calling