Your transmission didn't go through

ytetorkin · ‎May 22, 2020

Hello,

It has been several time that I can't submit my tax from via turbotax with an error message : Your transmission didn't go through and body text :The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. To ensure you have the latest version of TurboTax, wait 24 hours to update your program automatically. If you still can't transmit your return, go to www.support.turbotax.com for a solution or workaround. In some cases, you may need to file your return by mail. - 601ERRV:5, CustHdr_17 - ?:? - Invalid SMS Number. Must be between 10 and 10 digits.

I have only Federal Tax to file and I'm not a US person.

Can you please help me to e-file my form ?

Regards,

Yuriy.

JotikaT2 · ‎May 22, 2020

It depends.

Are you filing a Form 1040 or 1040NR?

Form 1040NR would not be filed using TurboTax.

Please see the following link for information on how to file a 1040NR form for nonresidents.

1040NR filing option

Please see the attached for more information if you are trying to file Form 1040 from another country.

Can I e-file with a foreign address?

How to pay TurboTax fees

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ytetorkin · ‎June 7, 2020

Hello,

Many thanks for your reply.

I have 1042-S form and still an error from TurboTax to e-file my tax form 2019.

Regards,

Yuriy.