Solved: Re: License Code issue

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RichS51
Level 1

License Code issue

Hello!  I purchased TurboTax Deluxe 2019 from Costco with the intent of sharing it with family members, as allowed by Intuit.  One of those I shared the program with just had something unusual happen.  When he first installed TTax, he was (of course) prompted to enter the License Code.  However, after downloading and installing updates yesterday, he was prompted by TTax to enter the License Code again!  At this point, he stopped and advised me about what was going on.

 

My/our concern is that if he enters the License Code again, that will count against the five permitted uses of the License Code.  Please advise ... Thanks!

1 Best answer

Accepted Solutions
BarbL
Employee Tax Expert

License Code issue

Please contact customer support for assistance with your concern. View this TurboTax support FAQ on how to contact:https://ttlc.intuit.com/questions/3401489

View solution in original post

1 Reply
BarbL
Employee Tax Expert

License Code issue

Please contact customer support for assistance with your concern. View this TurboTax support FAQ on how to contact:https://ttlc.intuit.com/questions/3401489

View solution in original post

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