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New Member

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After I log in, it says it can't load my info. It says to refresh the page. I do, and it doesn't work. Help.

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Employee Tax Expert

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Please try logging out of TurboTax, clearing your cache and cookies. If that doesn't help, try switching browsers. Here are instructions on how to clear your cache and cookies: https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978

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