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Jeaton24
New Member

Payment

I processed a payment of $104 to file my taxes but now it is asking for my card again for another payment. I'm unsure on why it's asking me to pay twice.

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1 Reply
Kat
Level 15
Level 15

Payment

The program may be asking you to re-enter your credit card information for other reasons.  For example, did you add any additional options since first making the $104 payment?  Are you perhaps using the Desktop (CD/Download) platform and need now to e-file your state return?  

 

You'll be required to enter the credit card info to continue, even if there are no additional charges.  Rest assured, however, that if there are duplicate charges on your credit card, TurboTax will gladly refund them.  If you'd like to check your TurboTax Online fees before completing your filing, you can do so using the instructions linked below.

 

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/0...

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
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