I purchased INTUIT TurboTax Premier at Costco and it said that one state tax return e-file was free. However, when I e-filed two state tax returns, it charged me $15 for the first and $25 for the second. I paid both. Shouldn't it give me back the $25?
If you reply to me, I will provide you with two order numbers.
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Order numbers won't be useful here in the user community forum. Nothing account-specific can be handled here. This is not a direct route to TurboTax Support. However, we can tell you what you are experiencing.
Unfortunately, I'm not sure what you read that made you think that 1 state efile was free. In the desktop software, all efiled state returns have a state efile fee except for New York state. Your first state efile was $15 because of the $10 special discount offer in the Costco product. The second state efile would be $25.
If you bought a TurboTax program that also has a state program, it is 1 state program that is included. But state efiles have a fee (except no state efile fee for New York.) Click to expand this image:
.
Order numbers won't be useful here in the user community forum. Nothing account-specific can be handled here. This is not a direct route to TurboTax Support. However, we can tell you what you are experiencing.
Unfortunately, I'm not sure what you read that made you think that 1 state efile was free. In the desktop software, all efiled state returns have a state efile fee except for New York state. Your first state efile was $15 because of the $10 special discount offer in the Costco product. The second state efile would be $25.
If you bought a TurboTax program that also has a state program, it is 1 state program that is included. But state efiles have a fee (except no state efile fee for New York.) Click to expand this image:
.
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