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Did you get an IRS letter with the change?   As a guess, does it have anything to do with Social Security income?  If so, we can tell you more about a possibility.  Some Social Security recipients are answering a screen incorrectly, which then reports the SS as nontaxable by mistake. 

The IRS changed something on your return. TurboTax is never informed about changes made to returns, so talking to anyone at TurboTax is a waste of your time. The IRS. It will send you a notice or letter of explanation with instructions on how to contest the findings.  If TurboTax made a calculation error, it will reimburse you for penalties and interest after filing a claim. However, it's most likely something you didn't enter or entered incorrectly, which is not covered by its accuracy guarantee. 

yes you can. In Illinois, the pin stays the same from year to year. change it from what in the states computers and your return will be rejected. Use the PIN inquiry link Besides your SSN, you'll need one of the following a) Illinois driver's license number  b) Illinois state ID c) Illinois adjusted gross income from the prior year (same as Federal AGI line 11 from 2024 Federal return or line 1 of Illinois return  https://tax.illinois.gov/questionsandanswers/answer.59.html   

If the 2024 AGI from the original 2024 return is rejected, then the next step would be to resubmit the efile using a 2024 AGI of 0.    The IRS uses various databases, and for this one they use a specific efile database.  Sometimes the AGI doesn't work because the return was filed late in the year last year or filed on paper and took a long time to process.   At other times, it's unknown why it's not matching.  An AGI of 0 will often solve the problem.   If the AGI of 0 doesn't work, report back, and I have another suggestion on how you can likely still efile.

ADDENDUM If you are required to use a 6-digit IP PIN, then once you obtain it, here's where to enter it in Online TurboTax:   Federal tab > Other Tax Situations > Other Return Info > Identity Protection PIN

@mskim-er55  asked:  "Is there a way to get an IP Pin number if you didn't file with Turbo Tax last year?"   A 6-digit IP PIN (Identity Protection PIN) is only good for 1 calendar year, so it doesn't make any difference if you used TurboTax last year or not.     Why are you asking about an IP PIN?     Did you get an efile rejection specifically asking for an Identity Protection PIN (IP PIN)?   Or do you know you need one because you have used one previously?   A 6-digit IP PIN is provided by the IRS to certain victims of tax-related identity theft OR to people who voluntarily opt into the IP PIN program.  If you know for certain that you are supposed to have a 6-digit IP PIN, it can be retrieved from one's IRS online account (if you have one or establish one.)     IRS:  Retrieve an IP PIN https://www.irs.gov/identity-theft-fraud-scams/retrieve-your-ip-pin   NOTE:  The IP PIN is not the same as a 5-digit signing PIN (aka Self-Select PIN).  If TurboTax is asking for a 5-digit signature PIN on a page with today's date and your birth date, that 5-digit PIN can be any 5 digits of your choice, except cannot be all zeros.

@ skdmfsmcs1  asked:  "Where do I enter estimated tax payments I made for 2025"   Federal estimated payments and State estimated payments made for 2025 are both entered on the Federal side.    For Online TurboTax, here's a tool that should get you directly to the section for estimated tax payments made for 2025.    With the return open, go to the left menu column and click on TAX TOOLS, then the subtab TOOLS. In the Tools Center choose the blue button Topic Search. In the topic search line enter the phrase estimated tax payments without quotes. Make the selection in the list (it may already be highlighted), and either double-click it or click the GO button. Next screen is Estimates and Other Income Taxes Paid. Use the subtopic Estimated Tax Payments. Choose the appropriate category and tax year you are reporting (Federal, state, local) and click START or Revisit. NOTE:  Before filing, make sure your Federal estimated tax payments correctly show on the Form 1040, Line 26, and that any state estimated tax payments (if applicable) show up on your state return.