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It’s too late to file prior-year tax returns on TurboTax Online.  You will have to purchase TurboTax Desktop and install it on your computer to prepare your 2023 tax return.  You should prepare 2023 before you prepare 2024.   For more information, review the TurboTax Help article How do I file a 2023, 2022, or 2021 tax return?

Sorry federal and state have separate charges in the Online version.   How to review your fees https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353

Sorry Online is only for 2024 now.  You have to use the Desktop program.   Sorry it's too,late to start a 2023 or prior online return or use the mobile app, either on Turbo Tax or the IRS. And too late to efile 2023. To do a prior year return you have to buy the Desktop program here, https://turbotax.intuit.com/personal-taxes/past-years-products You will need a full Windows or Mac to install it on.   If you have a simple return and want to file for free you can fill out the forms by hand.  Here are some basic forms..... Here is the 2023 1040 return https://www.irs.gov/pub/irs-prior/f1040--2023.pdf or if you want bigger type use 1040SR for Seniors, https://www.irs.gov/pub/irs-prior/f1040s--2023.pdf 2023 1040 Instructions https://www.irs.gov/pub/irs-prior/i1040gi--2023.pdf 2023 EIC and Tax Tables https://www.irs.gov/pub/irs-prior/i1040tt--2023.pdf Schedules 1-3 https://www.irs.gov/pub/irs-prior/f1040s1--2023.pdf https://www.irs.gov/pub/irs-prior/f1040s2--2023.pdf https://www.irs.gov/pub/irs-prior/f1040s3--2023.pdf Don’t forget your state. And you will have to print and mail your returns.  So be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing. Then when you file for 2024 you need to enter 0 for the 2023 AGI since you are filing 2023 late.

Your only proof of payment is your bank statement or credit card showing the payment coming out.  Turbo Tax only passes your bank account number to the IRS or state for them to take it out of your account.  (Most states do not let you pay by Direct Debit so you have to mail in a check or go directly to the state's website to pay).  And some banks use different routing numbers for deposits and payments.  Double check the number you entered with your bank.   Check the cover sheet and see how you were supposed to pay it.   

If you had answered No your tax return would have shown the smaller refund.  You can change your answer in the program and see if the new refund matches the IRS.  Sorry that wrong answer can affect many things in your tax return.    How to contact Turbo Tax https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

Seriously, go use another software. It's like 25$ and let's you do everything, and no errors. Yes, you will have to redo your declaration once, but then you'll stick to it in the following years. Life's too short to use bad software 😉

You can clear it and start over.   If using TurboTax Online: Login to TurboTax and select Continue Select Tax Tools  Select Clear & Start Over.   Refer to the TurboTax article How do I clear and start over?   If you are using TurboTax Desktop, start a new return by selecting File and New Return.  

I am really done with Intuit products.   There was no feedback from Intuit. Their garbage software would be too expensive even if given for free.   I ended up removing the value from the line #34 of TP-726.20.2-V (the value they are supposed to calculate, in fact!!!), reducing the deduction on #75 to zero. This has allowed me to do NETFILE.   Now I will have to do paper adjustment for both me and my wife. Which will take 4-5 months and 1-2 angry calls 😉 before it gets processed by Revenu Quebec. I think, the problem there is that they have one guy who knows this form and he is probably a part-time consultant 😉