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  You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.    https://myturbotax.intuit.com/   Start a 2025 return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.   https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/27010     https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m5y4ch1y   Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.     https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx Account Recovery     Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.     https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/find-last-year-tax-data-file-tax-file-computer/L0XJvPaJr_US_en_US   https://ttlc.intuit.com/turbotax-support/en-us/help-article/data-systems/find-tax-data-file-mac/L4VNGm33S_US_en_US?uid=m6guhab0   You can get a free transcript from the IRS or for a fee of $30, an actual copy of your tax return. https://www.irs.gov/individuals/get-transcript https://www.irs.gov/pub/irs-pdf/f4506.pdf       SAVE YOUR TAX RETURNS ! EVERY year before mid-October you should save a copy of your tax return as a pdf and print a copy of it for your records.  That way you will not be searching online frantically when you need it for a lender, FAFSA forms, your next tax return, etc.    https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m6guj526   https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m78eb8pc In order to transfer a past year return to the new return you need the tax file   https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-turbotax-online-return-tax-data-file/L4xwOG3LF_US_en_US?uid=m6guk3xl   NOTE:  TurboTax and the IRS save returns for seven years.  Returns older than seven years are purged.          

HOW CAN I DOWNGRADE TO A LOWER VERSION https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/downgrade-lower-priced-version-turbotax-online/L2IDaMvkt_US_en_US?uid=m6ilzady     WHY DO I HAVE TO PAY?  I WANT THE FREE EDITION   The information that you can enter in Free Edition is pretty limited now.  Thanks to the tax laws that began for 2018 returns, there are no more simple Form 1040EZ or 1040A's.  Everything goes on a Form 1040 that has three extra "schedules" with it, and if you need any of those schedules, you are not able to use the Free Edition.  Using the standard deduction instead of itemizing does NOT mean you will not need any of those schedules.   If you started in the Free Edition and entered any data that required any extra forms or schedules, you have to upgrade to a paid version and if you are watching the screens carefully you are alerted to the upgrade.       TurboTax Online: Important Details about Filing Simple Form 1040 Returns If you have a simple Form 1040 return only (no forms or schedules except as needed to claim the Earned Income Tax Credit, Child Tax Credit or student loan interest), you can file for free yourself with TurboTax Free Edition, or you can file with TurboTax Live Assisted Basic at the listed price. Roughly 37% of taxpayers are eligible. Examples of situations included in a simple Form 1040 return (assuming no added tax complexity): W-2 income Interest, dividends or original issue discounts (1099-INT/1099-DIV/1099-OID) that don’t require filing a Schedule B IRS standard deduction Earned Income Tax Credit (EITC) Child Tax Credit (CTC) Student loan interest deduction Taxable qualified retirement plan distributions   Examples of situations not included in a simple Form 1040 return: Itemized deductions claimed on Schedule A, like charitable contributions, medical expenses, mortgage interest and state and local tax deductions Unemployment income reported on a 1099-G Business or 1099-NEC income (often reported by those who are self-employed, gig workers or freelancers) Stock sales (including crypto investments) Income from rental property or property sales Credits, deductions and income reported on other forms or schedules  1095A for marketplace health insurance     How can I see my TurboTax  fees?  https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbotax-online/L1XnIzgzg_US_en_US?uid=m682vq7k   If your TurboTax fees are higher than expected, you can reduce them by removing add-ons     (BEFORE you e-file) :   Remove Premium Services Remove MAX Defend & Restore Remove a state Remove PLUS Help & Support Remove Pay With Your Refund     Or—-Use this IRS site for other ways to file for free.  There are 8  free software versions available from the IRS Free File site   https://apps.irs.gov/app/freeFile/

Since 2024 is somehow password-protected, the bad news is that no one can help you, not even support. You'll have to start 2025 as if 2024 didn't exist.  In the futire save a complete PDF of the return. That way, if problems occur, you can retrieve the info. It's also a good idea to save both the PDF and .tax2xxx to a thumb drive. Hard drives do crash, and TurboTax does not have copies of returns done on desktops.   if you use a password to sign into W11 you might try that. 

I assume you're using the Windows version.  Are you up to date with the Windows updates?    You also mentioned "previous years."  Is the same thing happening when you try to launch other years like 2023 from a desktop TurboTax icon?   I don't know what's causing it, but here's how I would initially attack the problem if it were me.   I'd restart the computer and launch TurboTax again.   Is there still a problem? If so,  I'd right click on the TurboTax shortcut icon, and then select Properties, then Compatibility tab, and choose "Run as Administrator." If it continues to happen, you can wait to see if anyone else has a suggestion in this forum, or we can tell you how to phone TurboTax Support.   "I need to verify some entries from my 2024 return." Since you are trying to open the software, does that mean you don't have a 2024 PDF?   If you have saved a PDF, then the software is not necessary to view the return.

Yes thank you I need guidance on this.  I am a tour guide at a hotel.  Sometimes clients leave tips in the office on credit cards or paid in advance on their bill.  These were included in 1, 3, 5 not 7.  Tips I received directly from the client are what I reported to the employer and are in 7.  I have asked if my employer can subtract the tips from 3 and add them to 7 such that the software will accept the correct number as it is.  It could have originally all been in 7 but I can understand the employer's reasoning.   The software problem seems more serious.  I can see how it arose based on the new schedule 1-A but during a grace period year in which we are allowed us to do our own reasonable accounting and employers are not required to specifically account for qualified tips it is unrealistic to expect that all qualified tips appear in 7.  If a waiter receives a portion of mandatory service charges which do not qualify but are on 7 he will not be able to decrease the amount on TurboTax as I need to increase mine.  In two days I have talked to four different agents at TurboTax and wrote direct feedback twice apart from this post.  I am glad to hear realistic advice as you seem to be aware of how TurboTax works.  I wish you worked for them and could help fix the issue directly.  If you have any more advice please let me know.  I was thinking if I enter the desired figures in 3 and 7 on the software even though it isn't that way on my W-2 I may not trigger any problem with the IRS because the only numbers that appear on my return are 1 and 2.  I don't know but I guess TurboTax only requests 3 through 7 to verify that Social security and Medicare have been paid.  In that case since 3 and 7 will add to the same amount after I change them perhaps there will be no ramification.  I am halfway expecting since it's not filing time yet TurboTax is already planning to correct the issue within a couple weeks because an error of this magnitude is almost hard to believe.    

When you use online TurboTax software you get one return per fee.   Each return needs its own account and user ID.   If you use the same account and user ID for a second return, the second one overwrites the first return and it is lost forever.     https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-online/00/25596   @user17685253776

You cannot amend your return now.   You have to wait for the IRS to process it fully---so after you get your refund you can amend.   Sometime later in February the form you will need will be available.  You have to use a Form 1040X.  Do not try to change anything whatsoever on your return right now or you will mess it up.