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@mesquitebean  My 2024 desktop TT just updated today, which surprised me. Can you confirm that this only affects "What if..." section of TT and nothing substantial causing a required re-filing of 2024 return? Thanks in advance to you  and the community for all your time and help -Impulse

for windows using online OS 8.1 and 10 required. for desktop no one can say if Intuit will change its mind if enough users abandon it.  I think it's gambling desktop users will switch to online. we also have to see what other desktop apps will do for the 2025 tax year. 

The link you posted for the Intuit signin above is not the secure version of the TurboTax URL, but it's possible that the http link should normally redirect to the https (secure) version when it's working.  Maybe it's not redirecting properly.   In any case, try placing an "s", i.e., using https instead of http and see if that makes a difference when you go directly to the secure URL.      NOTE:  You may wish to clear your browser Internet cache before trying again, or it may remember your previous results.   If using the direct https link didn't help, try using Private Browsing mode (aka Incognito Mode) to see if the error recurs.   If you still get an error message after all that, do you have a different browser to try?   

here are some suggestions, use at your own risk or contact support. the issue is can be caused by MS Edge, your device, firewall or antivirus. This is not a Turbotax bug. I use Edge and can reach the sign-in site 5am-5pm Pacific Time (8-8 Eastern) Monday - Friday https://support.turbotax.intuit.com/contact 800-446-8848   1. Clear Browser Cache and Cookies Open Edge. Click the three dots (menu) in the top-right corner and select Settings. Go to Privacy, search, and services. Under Clear browsing data, click Choose what to clear. Check Cookies and other site data and Cached images and files. Click Clear now. Disclaimer: Your browser automatically saves temporary internet files to help pages load faster. Clearing this cache will sometimes fix website issues. Please back up all your personal files first, such as Favorites, to ensure you do not lose data. 2. Check Your Network and Firewall Settings Ensure that your firewall (including third-party firewalls) isn’t blocking the website. Power cycle your network hardware: Turn off your router and modem. Wait for 30 seconds. Turn them back on. Test the website on a different network (e.g., mobile hotspot) to rule out local network issues. 3. Flush the DNS Cache Press Win + R, type cmd, and press Enter. In the Command Prompt (run as administrator if you have that authority), type the following command and press Enter: ipconfig /flushdns 4. Try a Different Browser. To determine if the issue is browser-specific, attempt to access the site using a different browser (e.g., Chrome or Firefox).      

Intuit also needs to realize that 43% of the US still uses Windows 10, and that 90% of the US doesn't have the money to upgrade their computers to be windows 11 compatible.    What their IT department needs to do is work with Microsoft and their paid for security updates, and get 2025 to work with windows 10.     Listen IT people and forum mods, here's what will happen, most people want a desktop version for security reasons.   Telling 43% of your userbase that you are going to discontinue something is not financially sound.   It gives competitors a chance to gain a one up on you.  

I too ran TT2024 on a Win10 sys; I did finally get to a real TT person today who said it's still early and things can change, also you can use the online TT version and use any computer with internet to use it.  I made my feelings known to the TT guy plus on the following survey.  If enough customers raise hell I do believe they'll back off.  I'm not buying another computer or updating my 10 sys to 11.  Several years ago they did this same crap and I bought a new computer with Win 10 so I could use TT's software, not again!

@rjs Thanks. So the 1-800 number would not get me to someone who knows what is going on. Instead, a tax professional has the resources to present my questions and confusion to the right persons? Is that a correct understanding?

I skipped Win8 but kept Quicken on my Win7 box until I had to replace the PC for Win10.  I'm on the subscription version of Quicken which, hopefullt, should continue to run on Win10 but maybe without the investments pricing updates.     I also have a Win11 laptop but not liking what I see, so far.

@ rk911 wrote: I've been a loyal TT and Intuit (Quicken) user for decades and this decision stinks.  What's next, making my Quicken software unusable unless I buy a new PC?  You need to reverse this assinine policy quickly. Quicken is no longer owned by Intuit, but Quicken also eventually banished Windows 8.  New Quicken installations as of the date of this posting require Windows 10 or 11.   So it'll be interesting to see what happens to that product in the future.  Maybe Quicken will wait for Windows 12 (if such) to come out before dropping Windows 10.

No interest in using the online version (and what's to keep THAT from being hacked?). Nope, I'll continue to use Quicken untill/unless I find something better (been using that longer than TT) but going forward I'm a former Intuit customer.