Stimulus payments

[Charleswal]

On the IRS page get my refund it states my funds were deposited into the account but I do not see anything. I've been trying to contact for days with no one available to help. How can I get answers or help explaining what has happened. The irs site clearly states it it as sent to the card and bank turbotax provided so where is the money 

[NCperson]

suggestions

1) get on the Greendot.com web site and see if there is a transaction there

2) it is possible the payment 'bounced' and in that case the IRS will be sending a paper check

you should get a letter from the IRS within two weeks of the payment being sent.