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New Member

payment for e-file but mailing return instead

Hi, I paid to e-file my returns but because of an override I used, e-filing was not allowed so I am paper filing.  Please refund my credit card payment of $24.99.  Thanks

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Level 15

payment for e-file but mailing return instead

You would have to contact TurboTax Support for a refund.  You can contact support at the following website.  In the box that asks What do you need help with, do not put refund, enter billing issues.

https://support.turbotax.intuit.com/contact/

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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1 Reply
Highlighted
Level 15

payment for e-file but mailing return instead

You would have to contact TurboTax Support for a refund.  You can contact support at the following website.  In the box that asks What do you need help with, do not put refund, enter billing issues.

https://support.turbotax.intuit.com/contact/

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

View solution in original post