Need intuit to remove a charge from my account.

[sweaver02]

How do i get a charge against my credit card dropped?  Turbo tax charged me the states tax download, but it never did download, so i had to do my states taxes by hand (manually).

[macuser_22]

Call support.

There is no single published number because it changes contently depending on the nature of the call and agent availability. Following the link below will either give a current number for you to call or take your number for a callback.

(Note that phone support is for paying customers only. There is no phone support for Free Customers.)

Here is a TurboTax FAQ for contacting customer support.

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

[sweaver02]

And as a response to this reqyest, i received more online directions that did not solve my problem.  Meanwhile Turbotax has essentially stolen $45.00 from me.  After using TT for the last 10 years, i will never use them again.  BAD CUSTOMERSERVICE!  If a problem cannot be solved online, you will waste hours and never get a resolution.