In the education interview, you are asked how many times you have previously claimed the AOTC. If you answer four, TurboTax (TT) will automatically exclude the AOTC and give you the Lifetime Learning credit (LLC), if you qualify for the LLC.
Alternatively, type letme (no space between let & me) in the search box. Then press enter. Then click on the link "jump to letme''.
TT will give you the option to select another tuition credit.
If that doesn't work, type letme (no space between let & me) in the search box. When the dropdown list appears, click on letme rather than "jump to letme'. On the next drop down, click on the "jump to letme” link.