1098t section is grayed out, showing $0 and will not let me add tuition fees

[Critter]

Are you being claimed as a dependent   or are you using the  Married Filing Separately filing status ?  

[Carl]

If you are claimed as a dependent on someone else's return, or if you are married and filing as married filing separate, then none of your education expenses are deductible. If the former, then your parent's claim the education expenses.

[je7346]

I am filing married joint return and have not been anyone’s dependent and it still won’t let me enter tuition it only lets me enter books.

[SusanY1]

If you see your school listed with a $0, follow these steps to enter your current year data:

1. Login toTurboTax.com.
2. Click on Tax Home on the left side of the screen.
3. If prompted, click on Continue where I left off or Take me to my return.
4. Choose Deductions and Credits from the top of the screen (for some users, this may be in the center).
5. Expand the Education section.
6. Click on Start (or Revisit).
7. Proceed through the entire education section answering all of the additional questions - you will go through about 8-10 additional screens, and then you should reach a summary page.
8. On the Education Summary screen at the end of the section, click Edit/Delete.
9. Edit your entries.

If you still cannot edit the data or you cannot get to the Education Summary screen, follow these additional steps:

1. Click on Tax Tools in the menu on the left of the screen.
2. Click on Tools.
3. Scroll down the list of forms and click delete beside Form 1098-T.
4. Confirm on the next screen by clicking Delete Form.
5. Scroll down the list of forms again and click Delete beside Education Tuition and Fees Summary.
6. Again, confirm on the next screen by clicking Delete Form.

This should clear the section out entirely and let you start fresh.

[berazz66]

What if you are using TurboTax installed on a computer, not the online version of TurboTax? Where is the Tax Tools found?

[AnnetteB6]

The following steps should work whether you are using TurboTax Online or one of the TurboTax CD/downloaded versions.

Start by going to the Education section of your return using these steps:  

• On the top row of the TurboTax online screen, click on Search (or for CD/downloaded TurboTax locate the search box in the upper right corner)
• This opens a box where you can type in “education” (be sure to enter exactly as shown here) and click the magnifying glass (or for CD/downloaded TurboTax, click Find)
• The search results will give you an option to “Jump to education”
• Click on the blue “Jump to education” link

Then, if you are not prompted to enter your 1098-T, go through the entire education expenses section of your return until you reach the screen titled “Your Education Expenses Summary”, then follow these steps:

• Click Edit next to the student name.
• On the screen titled “Here’s your Education Summary”, click Edit beside Tuition.
• Enter the information from your Form 1098-T.

You also asked about where to find Tax Tools for the CD/downloaded version of TurboTax.  There is a Tools menu at the top of the screen, but it is not necessarily the same thing as the Tax Tools option in the online version.  For the purposes of using Tax Tools to delete a form, this is done in the CD/downloaded version by going to the Forms tab in the corner of the screen, then highlighting the specific form in the list and clicking Delete at the bottom of the page.  

@berazz66