Questions Free Edition customers often ask - Community

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Questions Free Edition customers often ask

There's lots of help online for our Free Edition customers. The best option for help is to search for your question while you're entering information in your tax return.

Since Free Edition is specifically designed for simple and easy tax filing, most questions can get answered through our online community, but if you would like to have on demand access to a TurboTax Specialist, you can add PLUS or upgrade to a paid product.

You can also check out our other TurboTax support videos with info on both the product and various tax topics.

You can check the status of your federal refund here.

If you need information about the status of your e-filed tax return, go here.

Free Edition is for simple tax returns. Find out more about what Free Edition does and doesn't cover.

Turbo® Visa® Debit Card support and distribution are provided by Green Dot. TurboTax specialists won't have information related to the status of your Turbo card.

Here are some links to information that might be useful:

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