Service codes apply a discount to the TurboTax Online fee and are granted by our Support Specialists on a case-by-case basis for support-related reasons.
Don't confuse service codes with regular TurboTax online discounts and coupons, such as those offered through Groupon.
If you received a service code from one of our Support Specialists, here's where you enter it:
- Sign in to TurboTax and open or continue your return, if you haven't already done so.
- Once inside your return, select File from the menu on the left (tap in the upper-left corner to open this menu on mobile devices).
- On the [Name], just X more steps and we'll file your returns screen, select Start next to Step 1.
- The following screen is a list of all your fees. Scroll all the way down to the bottom and select I have a service code.
- Follow the onscreen instructions to enter your service code, then proceed.