When you enter information for Box 12 on your Form W2, you usually enter a code and an amount. You may have entered a code and the program asks you for the amount. You can go back to your W2 and as you see in the image below, select the trash can and delete any information that could have been added.
To go back to your W2 form:
- Continue your return
- In the search bar, search for W-2
- Select the Jump to link at the top of the search results
- Select Work on my W-2 and Continue